Senior Sales Manager

East Midlands
Hours Per Week:
Careers Site Advertising End Date:
30 May 2019
Salary Details:
What you'll be doing?

This broad field covers market research and land appraisal, developing promotional material, as well as telesales and face-to-face negotiation.

The Sales team arranges visits, undertakes tours, prepares material, advises on features, agrees the sale and sees it through to completion. And then there’s the after sales service. If you’re a friendly, outgoing individual with a real customer focus, and you’re comfortable working in a challenging targets-driven culture, you’ll find plenty to keep you busy and developing.

Reporting to the Sales Director, to contribute to the overall success of the business through the effective leadership of the Sales Management Team and to deputise for the Sales Director in their absence. Key targets areas for this role include legal completions, customer care, average selling price, sales selling overheads, Marketing Budget spend. 

You will be expected to:

  • Lead a team of Sales Managers and may also have day to day responsibility for PX, Sales Admin and Marketing
  • Complete the overall resourcing plan for the Sales Function including recruitment of new team members
  • Proactively review and evaluates the performance of the Sales Team. Is responsible for identifying under performance, ensuring issues are quickly identified and managed
  • Coach Managers to ensure that Divisional Sales Targets are met
  • Drive compliance with key sales and marketing processes, tools, and approaches e.g. Single Sales Principle, PRADA usage
  • Be the first point of contact for Sales Managers when referring issues relating to incentives, customer expectations/ complaints and staffing
  • Ensure all health and safety regulations are implemented in respect of the Sales Team
  • Have a high level of decision making than the Sales Managers and resolves complex matters
  • Be accountable for ensuring that the Division operates within legal requirements e.g. CML, Transparency, Consumer Code and Consumer Protection from Unfair Trading (2008)
  • Ensure CRM system is maintained and developed and that prospect database is kept up to date
  • Have overall responsibility for the Divisions marketing activity including the design and implementation of marketing campaigns, review and monitoring of web site content, monitoring of CRM activity and ensuring appropriate follow up by Sales Managers with Sales Advisors
  • Ensure a coordinated approach to sales and marketing across the Division by working with the team to review overall sales performance, marketing strategies, media activity, CRM Campaigns, competition etc.
  • Manage the external marketing agency activities and PR
  • Be responsible for the day to day management of Customer Care
  • Lead role in reporting to the Sales Director on all aspects of Sales and Legal Completions
  • Be Responsible for monitoring scheme costs to ensure maximum profit is delivered
  • Be accountable for site presentation across the Division
  • Support the Sales Director in the acquisition of land, including research, mix and profitability
  • Formulate Sales Strategy in conjunction with the Sales Director
  • Work in partnership with other departments to ensure Divisional targets and deadlines are achieved. e.g. consults with Construction to ensure timely delivery of plots; liaises with the Technical Department to ensure specifications are available for marketing material etc.
  • From time to time, provide short-term cover for Sales Managers e.g. holidays/ absences
  • Be responsible for building effective relationships with both suppliers and partners
What you'll need?

To be successful in the role, we are looking for:

  • Strong business understanding and has the ability to actively contribute to the delivery of all departmental targets including completions, budget reservations, marketing spend and average selling prices
  • Proven track record in a Senior Sales Manager or Sales Manager role
  • Strong leadership skills and experience of managing through others to meet challenging sales targets
  • Ability to lead, coach and develop a multi-disciplinary team (i.e. Sales, Admin, CRM, Marketing)
  • Specialist knowledge of Sales and Marketing techniques, research and analysis
  • Strong organisational and planning skills, able to prioritise competing demands to ensure that Divisional targets are met.
  • Good attention to detail
  • Well-developed interpersonal skills; able to communicate effectively and build productive relationships with a wide variety of people.
  • Someone who is self-confident, decisive, resilient and the ability to thrive under pressure and deputise for the Sales Director in a fast moving environment
  • IT skills
  • Excellent communication skills – both written and verbal
Our Company and Benefits

We’ve been nationally recognised as a 5 star housebuilder ten years in a row for supplying high-quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs.

We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.

As part of working for Barratt Developments PLC and specifically for this role we offer:

  • Competitive Salary
  • Competitive Bonus Scheme
  • Company Car or Cash Allowance
  • Family Cover Private Medical Insurance
  • Annual Health Assessment
  • 25 days holiday (increase by 1 day for every 3 years continuous service up to 28 days)
  • Choice of Flexible Benefits
  • Enhanced Family Friendly Policies
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